TERMS AND CONDITIONS
Customer Care
Welcome to RAPH & CO's Customer Care section. Here, we are dedicated to providing you with exceptional service and support. Whether you have queries about our products, need assistance with your orders, or simply want to learn more about our company, we're here to help.
Feel free to reach out to us with any questions or concerns. We value your trust and are committed to ensuring your experience with us is positive and satisfying.
Privacy & Safety
At RAPH & CO, we prioritize the privacy and safety of our customers. Our policy is designed to inform you about how we handle, store, and safeguard your personal information. We utilize secure payment verification processes and adhere to strict data protection measures.
Your trust is paramount to us, and we are dedicated to creating a transparent and reliable environment for your online interactions. Rest assured that your privacy is safeguarded with us.
Wholesale Inquiries
Interested in retailing our exceptional products? Our Wholesale Inquiries section is the gateway to a successful partnership. We provide comprehensive details for retailers looking to feature our premium goods in their stores.
Discover the opportunities available to expand your business with our products. We believe in fostering strong relationships and are committed to supporting the growth of your retail enterprise.
TERMS AND CONDITIONS
Terms and Conditions Last updated: 01/04/2024
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Welcome to Raph & Co ("us", "we", or "our"). Before you continue using our website, we advise you to read our terms and conditions ("Terms", "Terms and Conditions") carefully.
1. Online Store Terms
By continuing to use our site (rapandco.com.au | raphandcohome.com.au) you are agreeing to these Terms of Service outlined below.
2. Products
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction.
3. Prices and Payment
Prices for our products are subject to change without notice. We accept payment through each option listed at the bottom of this page.
4. Returns and Refunds
Please refer to our Return and Refund Policy.
5. Intellectual Property Rights
The intellectual property rights of the candles, bath & body, skin care, organic herbal teas and any other products listed her within our site, including copyrights and trademarks, belong to Raph & Co. You may not use, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, or otherwise exploit any copyrighted material from this website.
6. Disclaimers
Your use of our website is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia.
8. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time.
9. Contact Information
If you have any questions about these Terms, please contact us at Raph & Co, raphcohome@gmail.com.
Payment Methods
- Secure Credit / Debit Card Transactions
- Convenient PAYPAL Payments
- Flexible Offline Payment Options